Fault:

I can no longer connect to the CCTV system via my mobile phone, I Pad or PC

Remedy:

  1. Remove power from Modem / Router with CCTV equipment, count to 10 then re-apply power. Test, if fault persists
  2. Remove power from DVR or NVR, count to 10 then re-apply power. Test, if fault persits
  3. Check your IP Address hasn’t changed, at site of CCTV equipment google “My IP Address” confirm this is the IP Address the Iphone etc, is programmed for. Test, if fault persists
  4. Email Service